How to Order & Pay on DISTELLE

 

At DISTELLE, we’ve streamlined the process to make ordering and paying as easy and secure as possible. Follow these steps to discover and purchase unique, handcrafted pieces from our exclusive selection of emerging creators.

 

Step 1: Find Your Item

Browse our collections by category, price range, or designer to find the perfect piece. Each product page includes in-depth descriptions, images, and sizing details to help you make an informed choice.

 

Step 2: Add to Cart

Once you’ve found an item you love, select your size and preferred options, then click "Add to Cart". You can view your selections in the cart at any time by clicking the cart icon at the top of the page.

 

Step 3: Review and Checkout

When you’re ready to order, go to your cart to review your items. You can adjust quantities or remove items if needed. When everything looks perfect, click "Proceed to Checkout".

 

Step 4: Enter Shipping and Payment Details

During checkout, you’ll be prompted to:

  • Enter your shipping address for accurate delivery.
  • Choose your preferred payment method.

We accept major credit and debit cards, as well as other secure payment options. All payment information is protected and processed through secure encryption technology to ensure your privacy.

 

Step 5: Confirm and Complete Your Order

After completing your payment, review the final details and click "Place Order" to complete your purchase. You’ll receive an order confirmation email with all the information you need.

If you want to learn more, you can also read our "How to Shop" page.

 

Payment Methods

DISTELLE offers multiple secure payment options to make your shopping experience smooth and convenient:

  • Credit/Debit Cards: Visa, Mastercard, and American Express are all accepted.

  • Other Secure Payment Options: Additional payment methods may be available based on your location at checkout.

Our system ensures that your payment details are processed safely and encrypted for your protection.

 

Order Confirmation and Tracking

Once your order is placed, you’ll receive a confirmation email with your order details. When your item ships, we’ll send a tracking link to help you follow its journey to your door.

 

Need Help?

For any questions or issues during the ordering process, please reach out:

  • Live Chat: Located at the bottom right of your screen ; 
  • Contact Form: Available on the website ; 
  • Email: support@distelle.net

 

Thank you for choosing DISTELLE. We’re thrilled to bring you a world of unique, high-quality creations, crafted with care.